JLL
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Guest Services Ambassador

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 day agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Guest Service Ambassador at JLL plays a vital role in creating a welcoming environment for all guests and visitors. This position is all about delivering first-class hospitality and ensuring a seamless experience from start to finish. Collaborating with various internal partners, the team thrives on exceeding guest expectations while embodying JLL's core values.

You'll be responsible for

🏨

Supporting guest experience

Owning the day-to-day execution of Guest Services operations, ensuring exceptional front-of-house and reception services.
🎉

Event support

Assisting in setting up, breaking down, and facilitating meetings and events for a seamless experience.
🔒

Managing systems and compliance

Overseeing visitor pre-registration and check-in processes while ensuring compliance with health and safety protocols.

Key criteria

🌟

Customer service experience

Proven experience delivering exceptional service in fast-paced environments.

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🖥️

Intermediate IT skills

Experience with Slack, Tableau, and Google Workspace.

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🤝

Strong communication skills

Excellent verbal and written communication abilities.

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View more

Meet the team

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5 criteria for this job
Customer service experience
Proven experience delivering exceptional service in fast-paced environments.

View

Intermediate IT skills
Experience with Slack, Tableau, and Google Workspace.

View

Strong communication skills
Excellent verbal and written communication abilities.

View

Organizational skills
Demonstrated ability to prioritize tasks effectively.

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Problem-solving skills
Proven ability to tackle challenges collaboratively.

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