Liverpool City Council10 jobs

Head of IT Operations

SeniorFull-timeHybridSydney NSW, AustraliaInformation technologyIT supportCybersecurityPosted 2 days ago
View your fit0 of 9 criteria met

About the job

The Head of IT Operations at Liverpool City Council is a pivotal role that coordinates and manages the Council’s Information Technology Business Applications and Infrastructure Environments. This position is crucial for ensuring the success of major projects and enhancing the overall performance of IT services. The team thrives in a collaborative environment, focusing on professional development and communication to make a lasting impact in the community.

You'll be responsible for

⚙️

Coordinating IT operations

Coordinating and managing Council’s Information Technology Business Applications and Infrastructure Environments.
🛡️

Developing cybersecurity policies

Developing and implementing cybersecurity policies, procedures, and best practices to protect the organisation’s digital and information assets.
👨‍🏫

Managing team performance

Managing a team of 5, providing mentoring while encouraging staff to work in a collaborative, learning environment.

Skills you'll need

💼

Industry experience

Minimum 7 years of industry experience gained by practical application.
🔒

Cybersecurity implementation

Proven experience in implementation of cybersecurity measures, including designing and enforcing robust security protocols.
👥

Team management

Proven experience in providing mentoring to team members, creating a knowledge and learning environment and developing staff development programs geared toward service desk performance improvement.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Cybersecurity implementation experience
Proven experience in designing and enforcing robust security protocols.

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Performance evaluation skills
Experience reviewing and analyzing KPIs to improve IT services.

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Technical documentation expertise
Proven experience creating and maintaining operational documents.

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Team management experience
Experience mentoring staff and fostering a collaborative environment.

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IT infrastructure maintenance experience
Proven experience in managing backups, patching, and updates.

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