Mercy Health Australia2 followers32 jobs

Head of Technology, Support Services

SeniorFull-timeHybridMelbourne VIC, AustraliaInformation technologyPeople and cultureStrategy and analysisPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Head of Business Technology, Support Services is a pivotal job at Mercy Health, focusing on operational and strategic leadership of IT platforms for corporate departments. This role is essential in ensuring high service levels while navigating significant transformations. The team thrives on collaboration, innovation, and a commitment to making a meaningful impact in healthcare.

You'll be responsible for

🚀

Providing leadership

Leading the operational and strategic direction of IT platforms and services for Support Services.
🤝

Building relationships

Developing and maintaining effective relationships between ISS, Support Services, and IT providers.
📊

Implementing strategies

Executing the Mercy Health Digital, Cybersecurity, and AI strategies as they relate to Support Services.

Skills you'll need

💻

IT leadership

Expertise in leading IT initiatives and teams to drive strategic goals.
🤝

Vendor management

Experience in managing vendor relationships, including contract negotiation and account management.
📈

Project management

Strong skills in managing IT projects from inception to completion, ensuring timely delivery and quality outcomes.
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Meet the team

About the company

View your fit

0 of 5 criteria met
IT leadership experience
Proven experience leading IT teams in a healthcare setting.

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Stakeholder management skills
Demonstrated ability to build effective relationships with diverse stakeholders.

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Expertise in IT project management
Extensive experience managing complex IT projects successfully.

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Vendor management experience
Proven track record in contract negotiation and account management.

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Familiarity with ITIL framework
Demonstrated experience applying ITIL service management principles.

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