Head of Portfolio and Capabilty
About the job
This job is an exciting opportunity to lead the Customer & Digital Portfolio & Delivery Capability teams at Jetstar. As the Head of Portfolio & Capability, you will play a crucial role in shaping the future of digital delivery through strategic leadership and collaboration with Technology. The team thrives on inclusivity, creativity, and a shared passion for travel, making work feel like a holiday while driving impactful outcomes.
You'll be responsible for
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Leading delivery of transformation programs
Overseeing the delivery of Customer & Digital transformation programs, ensuring strong governance, risk management, and benefits realisation.🔧
Evolving digital delivery operating model
Shaping and improving Jetstar’s digital delivery operating model to enhance speed, quality, and cost efficiency.💼
Managing operating budgets and vendor partnerships
Managing significant operating budgets and strategic vendor partnerships to drive cost optimisation and commercial value.Key criteria
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10+ years of senior leadership experience
Demonstrated experience in portfolio, delivery, or transformation roles.View
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Proven track record in budget management
Experience managing large budgets and vendor relationships effectively.View
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Experience in digital delivery environments
Background in managing digital/technology/customer portfolios at scale.View
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