About the job
The Head of Product Design at Sonder is a pivotal job that focuses on enhancing the member experience across the product ecosystem. This job is crucial for building trust and ensuring a seamless blend of technology and human expertise in workplace wellbeing. The team thrives on collaboration and innovation, working together to create impactful solutions that prioritize safety, medical, and mental health support for members.
You'll be responsible for
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Owning the member journey
Managing the end-to-end journey across the app and digital touchpoints to ensure consistency in safety, medical, and mental health workflows.🛠️
Defining design principles
Establishing design principles that reinforce trust, clarity, and human connection during critical member moments.🤝
Cross-functional collaboration
Partnering with Product, Engineering, and Clinical teams to align user experience with business impact.Key criteria
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Extensive product design experience
Proven background in high-quality consumer applications.View
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Emerging leadership skills
Experience mentoring and managing design teams effectively.View
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Deep craft expertise
Strong skills in user research and interaction design.View
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