About the job
This job is about joining Epworth HealthCare's Health Information Services department as a clerk, where you will play a vital role in managing patient information and supporting healthcare delivery. Your contributions will ensure that every patient receives the best care possible, and you will be part of a team that values communication and collaboration. The environment is dynamic and supportive, encouraging personal growth and professional development.
You'll be responsible for
📑
Scanning medical records
Scanning paper-based patient medical records using the BOSSnet Digital Medical Record system.📞
Answering telephone enquiries
Providing information and assistance over the phone to stakeholders.📬
Responding to information requests
Handling information requests in accordance with the department’s guidelines.Key criteria
📞
Customer service skills
Demonstrated excellence in meeting stakeholder needs.View
⏰
Time management skills
Proven ability to coordinate multiple processes effectively.View
📝
Communication skills
Effective written and verbal communication with stakeholders.View
View more
