Epworth3 followers51 jobs

Health Information Services (HIS) Clerk

JuniorMid levelFull-timeOfficeRichmond VIC 3121, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

This job is about joining Epworth HealthCare's Health Information Services department as a clerk, where you will play a vital role in managing patient information and supporting healthcare delivery. Your contributions will ensure that every patient receives the best care possible, and you will be part of a team that values communication and collaboration. The environment is dynamic and supportive, encouraging personal growth and professional development.

Meet the team

About the company

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You'll be responsible for

📑

Scanning medical records

Scanning paper-based patient medical records using the BOSSnet Digital Medical Record system.
📞

Answering telephone enquiries

Providing information and assistance over the phone to stakeholders.
📬

Responding to information requests

Handling information requests in accordance with the department’s guidelines.

Key criteria

📞

Customer service skills

Demonstrated excellence in meeting stakeholder needs.

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⏰

Time management skills

Proven ability to coordinate multiple processes effectively.

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📝

Communication skills

Effective written and verbal communication with stakeholders.

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5 criteria for this job
Customer service skills
Demonstrated excellence in meeting stakeholder needs.

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Time management skills
Proven ability to coordinate multiple processes effectively.

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Communication skills
Effective written and verbal communication with stakeholders.

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Microsoft Office proficiency
Intermediate knowledge of Microsoft Outlook and Office Suite.

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Attention to detail
High diligence in ensuring accurate patient information.

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