Youi Insurance7 jobs

Home Claims Advisor

JuniorFull-timeOfficeSunshine Coast QLD, AustraliaAdministrationCustomer service and supportPosted 2 days ago
View your fit0 of 9 criteria met

About the job

Join a dynamic team in Building and Contents Claims, where you will play a crucial part in delivering exceptional service when customers need it the most. This job is vital to Youi’s reputation and relationships, as you will be the point of contact for clients and service providers, ensuring a positive and memorable claims experience. The team thrives on challenges, celebrates successes, and values collaboration, making it a supportive and engaging environment.

You'll be responsible for

📋

Managing claims portfolio

Manage your own portfolio of building and contents claims, ensuring smooth processing from start to finish.
📞

Being a point of contact

Act as the direct point of contact for customers, service providers, and assessors throughout the claims process.
🛠️

Problem-solving

Utilise exceptional problem-solving skills to reach outcomes that work for both clients and Youi.

What we're looking for

📋

Claims management experience

Experience managing a portfolio of building and contents claims.

View fit

🖥️

Administration skills

Demonstrated experience in administration with high attention to detail.

View fit

💬

Communication skills

Exceptional verbal and written communication skills for client interactions.

View fit

View more

Meet the team

About the company

View your fit

0 of 5 criteria met
Claims management experience
Experience managing a portfolio of building and contents claims.

View

Administration skills
Demonstrated experience in administration with high attention to detail.

View

Communication skills
Exceptional verbal and written communication skills for client interactions.

View

Problem-solving abilities
Strong problem-solving skills to achieve positive outcomes.

View

Computer systems familiarity
Experience navigating and learning various computer systems.

View

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