EDU Holdings Limited4 jobs

Student Experience Advisor - Melbourne

JuniorFull-timeOfficeMelbourne VIC, AustraliaCustomer service and supportPeople and culturePosted 5 days ago
View your fit0 of 9 criteria met

About the job

The Student Experience Advisor is a vital part of the EDU community, dedicated to ensuring every student feels supported and valued from day one. This role transforms the administrative process into a welcoming environment, guiding students through their academic journey from orientation to graduation. The team thrives on collaboration, mutual respect, and a commitment to enhancing the student experience.

Meet the team

About the company

View your fit

0 of 5 criteria met
Student service experience (1+ year)
Experience in higher education student services is essential.

View

Familiarity with student management systems
Experience with systems for managing student data is preferred.

View

Excellent communication skills
Ability to engage diverse groups effectively is crucial.

View

Interpersonal skills
Strong ability to work autonomously and collaboratively.

View

Cross-cultural awareness
Understanding and engaging with students from diverse backgrounds.

View

  • Explore
    • Jobs
    • Companies
    • People
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Hatch Placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2025 Hatch
  • Privacy
  • Terms

You'll be responsible for

📞

Providing expert advice

Providing accurate, timely expert advice, guidance and support to students in-person and online concerning the administrative aspects of their studies.
🎉

Supporting student engagement

Collaborating with the relevant team to support student engagement events and other formal events like orientation and graduation.
🗂️

Maintaining student records

Assisting in maintaining the student database by ensuring accurate and complete records are entered.

What we're looking for

🎓

Student service experience (1+ year)

Experience in higher education student services is essential.

View fit

💻

Familiarity with student management systems

Experience with systems for managing student data is preferred.

View fit

🗣️

Excellent communication skills

Ability to engage diverse groups effectively is crucial.

View fit

View more

A meaningful career starts with a match

Similar jobs

View all
Queensland Department of Education
Queensland Department of Education
Student Support Officer - Miami State High SchoolGold Coast, QLD · Full-time
An exciting opportunity awaits a motivated and dynamic Student Support Officer at Miami State High School. In this role, you will play a vital part in enhancing student wellbeing and academic outcomes through collaboration with students, families, and staff. Join a school that values respect, connection, and inspiration, and make a meaningful impact on the lives of students and the community.
Queensland Government
Queensland Government
Student Support Officer - Greenbank State SchoolBeaudesert, QLD · Part-time
The Student Support Officer at Greenbank State School plays a vital role in guiding the Reconnect Team and supporting students and families. This position focuses on promoting emotional regulation and positive behavior, fostering a collaborative environment among teachers, students, and families. Join a vibrant team dedicated to creating a world of difference in education!
Australian Catholic University
Australian Catholic University
Student Accommodation OfficerBallarat, VIC · Part-time
The Student Accommodation Officer position at ACU is an exciting opportunity to provide high-quality administrative and operational support for accommodation services. This role plays a vital part in creating a welcoming environment for students, ensuring they feel at home while contributing to the Living and Learning Community. The team values collaboration and is dedicated to supporting each other in a friendly and dynamic atmosphere.
EDU Holdings Limited
EDU Holdings Limited
Student Experience Advisor - AdelaideAdelaide, SA · Part-time
The Student Experience Advisor (Casual) at EDU plays a crucial role in enhancing the student journey by building meaningful connections with domestic students. This position is all about providing a welcoming hand, whether through in-person interactions, emails, or phone calls. The team thrives on collaboration and support, creating a positive and engaging environment for everyone involved.