The Home Lending Specialist position at Bendigo Bank is all about delivering exceptional customer experiences while guiding individuals through their lending journey. This job plays a vital role in helping customers achieve their financial goals and contributes to the growth of the community. The team values lifelong learning and collaboration, creating an environment where everyone can thrive and make a meaningful impact.
You'll be responsible for
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Building a pipeline of lending leads
Develop and maintain a pipeline of lending leads to drive growth and support customers in their journey.🛤️
Guiding customers through the lending process
Provide guidance to customers throughout the lending process, ensuring they feel supported and informed.🌍
Building strong community connections
Establish and nurture relationships with the community and branch to deliver effective lending outcomes.Skills you'll need
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Customer service or sales experience
Extensive experience in customer service or sales is essential for delivering exceptional experiences to customers.📊
Credit analysis skills
Highly developed credit analysis skills are crucial for ensuring positive lending outcomes and understanding customer needs.🏦
Understanding of lending products
A high level of understanding of lending products, policies, and regulations is necessary to guide customers effectively through the lending process.View more