About the job
As a Home Owner Retention Coach at ANZ, you will engage in meaningful conversations with home loan customers, helping them see the value in staying with or joining ANZ. This job plays a crucial role in enhancing customer retention and expanding the home loan customer base by ensuring every interaction is customer-focused and impactful. The team thrives on collaboration, learning, and growth, making it a fantastic environment for personal and professional development.
You'll be responsible for
No responsibilities listed
Key criteria
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Strong communication skills
Ability to effectively engage with customers and peers.View
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Data interpretation skills
Experience using data to enhance performance and insights.View
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Customer service experience
Proven background in assisting and retaining customers.View
