About the job
The Hotel All-Rounder position at Mercure Brisbane Garden City is all about providing exceptional service to guests across Front Office and Food & Beverage operations. This job is a fantastic opportunity to be part of a passionate team that values service and achievement. With a focus on making guests feel welcome and comfortable, every day brings new challenges and experiences.
You'll be responsible for
🏨
Delivering service excellence
Providing exceptional service from check-in to check-out, ensuring guests feel welcome and comfortable at all times.🤝
Assisting guests
Being the first point of contact for guests and visitors, assisting them with self-check-in kiosks and hotel facilities.🍽️
Completing hotel tasks
Performing a wide variety of tasks, from making coffees to preparing and delivering food, ensuring each day is different.Key criteria
🌟
Customer service experience
Demonstrated experience in customer service, preferably in hospitality.View
💻
Computer systems knowledge
Strong knowledge of Microsoft Office and Opera systems.View
🧠
Multitasking ability
Proven ability to work under pressure and resolve issues quickly.View