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Hotel All-Rounder - Mercure Sydney Blacktown

JuniorPart-timeOfficeSydney NSW, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

The Part Time Hotel All-Rounder position at Mercure Sydney Blacktown is all about delivering exceptional service across Front Office and Food & Beverage operations. This job is crucial in creating a welcoming and comfortable atmosphere for guests, ensuring they have a memorable experience. The team thrives on passion and dedication, working together to make a difference in the hospitality industry.

You'll be responsible for

🏨

Delivering service excellence

Providing exceptional service from check-in to check-out and ensuring guests feel welcome and comfortable at all times.
👋

Being the first point of contact

Often being the first point of contact for guests and visitors, creating a positive first impression.
🍽️

Completing a variety of hotel tasks

Handling a wide range of tasks, from selling hotel facilities to making coffees and snacks, ensuring each day is unique.

Key criteria

🌟

Customer service experience

Demonstrated experience in customer service, preferably in hospitality.

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💻

Computer systems knowledge

Proficiency in Microsoft Office and Opera systems.

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🕒

Multitasking ability

Experience managing multiple tasks under pressure effectively.

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Meet the team

About the company

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5 criteria for this job
Customer service experience
Demonstrated experience in customer service, preferably in hospitality.

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Computer systems knowledge
Proficiency in Microsoft Office and Opera systems.

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Multitasking ability
Experience managing multiple tasks under pressure effectively.

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Strong communication skills
Proven ability to communicate clearly and professionally.

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Valid RSA certification
Possession of a valid RSA or willingness to obtain.

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