Hotel All-Rounder - Mercure Sydney Macquarie Park
About the job
This job is all about delivering exceptional service at Mercure Sydney Macquarie Park, where every day brings new opportunities to create memorable experiences for guests. As part of a passionate team, you will play a vital role in ensuring guests feel welcomed and valued throughout their stay. The environment is dynamic and supportive, allowing you to thrive and grow in the hospitality industry.
You'll be responsible for
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Delivering service excellence
Providing exceptional service from check-in to check-out and everywhere in between, ensuring a memorable experience for guests.👋
Being the first point of contact
Often serving as the first point of contact for guests and visitors, creating a welcoming atmosphere.☕
Completing hotel tasks
Handling a variety of hotel tasks, from selling facilities to making coffees and snacks, ensuring each day is unique.Key criteria
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Customer service experience
Demonstrated experience in customer service, ideally in hospitality.View
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Computer systems knowledge
Strong knowledge of Microsoft Office and Opera systems.View
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Ability to multitask
Experience working under pressure and resolving issues quickly.View
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