About the job
The HR Operations Analyst position at Paramount is an exciting opportunity to join a passionate team dedicated to enhancing HR processes and supporting employees across the APAC region. This job plays a crucial role in addressing HR queries, resolving issues, and providing valuable data insights. The team thrives on collaboration and creativity, ensuring a positive and engaging work environment.
You'll be responsible for
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Addressing employee queries
Resolving complex HR-related issues and serving as a secondary escalation point for employee matters.⏳
Tracking SLAs
Managing employee concerns through ServiceNow, ensuring timely resolution and follow-up.📋
Providing HR reports
Delivering data analysis and reports to the HR team on a recurring basis and upon request.Key criteria
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HR operations experience
Demonstrated experience in HR operations for 3-5 years.View
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Payroll knowledge
Solid exposure to payroll processing and related queries.View
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Data analysis skills
Proven experience analyzing HR data and presenting findings.View
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