Rippling2 followers1 job

Implementation Specialist, Platform IM

Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesInformation technologyCustomer successPosted 21 hours ago
Pending fitX of Y criteria met

About the job

The Implementation Manager at Rippling is a pivotal job that focuses on transforming customer experiences through the core platform. By understanding and addressing unique business needs, you will help customers maximize their use of Rippling's innovative solutions. The team thrives on collaboration, creativity, and a shared commitment to customer success.

You'll be responsible for

🎯

Ensuring customer success

Discovering customers' business needs and ensuring they are set up for success with the core platform.
🔧

Building custom workflows

Creating custom workflows, advanced reports, and permission profiles to meet customer needs.
📚

Training customers

Training customers on the core platform and contributing to the knowledge base as a subject matter expert.

What we're looking for

💻

SaaS experience (2-3 years)

Experience in professional services, implementation, or customer success.

View fit

🔗

Relationship building skills

Ability to foster strong connections with customers.

View fit

🛠️

SQL query writing experience

Proven capability to write and execute SQL queries.

View fit

View more

Meet the team

About the company

Pending fitX of Y criteria met

pending fit

0 of 5 criteria met
SaaS experience (2-3 years)
Experience in professional services, implementation, or customer success.

View

Relationship building skills
Ability to foster strong connections with customers.

View

SQL query writing experience
Proven capability to write and execute SQL queries.

View

Attention to detail
Strong focus on solving complex, interdependent problems.

View

Adaptability in fast-paced environments
Flexibility to scale and adjust in changing organizations.

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