Information & Retail Support Assistant
About the job
The Information & Retail Support Assistant job at Khancoban offers a fantastic opportunity to make a difference in New South Wales by providing exceptional visitor information and customer service. This role is essential in supporting the National Parks team and ensuring visitors enjoy their experience while exploring the beautiful environment. The team values flexibility and collaboration, creating a warm and inviting atmosphere for both staff and visitors.
You'll be responsible for
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Providing visitor information
Responsible for delivering outstanding customer service at the Khancoban Visitor Centre, ensuring visitors have a positive experience.🧾
Processing bookings and fees
Handling bookings, collecting and reconciling park entry fees, and managing retail/merchandise sales.⏰
Working flexible hours
Availability to work weekends, public holidays, and peak periods such as school holidays and long weekends.Key criteria
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Customer service experience
Proven experience providing quality customer service in fast-paced environments.View
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Cash handling skills
Demonstrated experience with cash handling and point of sale transactions.View
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Computer proficiency
Experience using word processing and spreadsheet software effectively.View
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