NSW Department of Climate Change, Energy, the Environment and Water10 followers71 jobs

Information & Retail Support Assistant

JuniorContractHybridKhancoban NSW 2642, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Information & Retail Support Assistant job at Khancoban offers a fantastic opportunity to make a difference in New South Wales by providing exceptional visitor information and customer service. This role is essential in supporting the National Parks team and ensuring visitors enjoy their experience while exploring the beautiful environment. The team values flexibility and collaboration, creating a warm and inviting atmosphere for both staff and visitors.

Meet the team

About the company

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You'll be responsible for

🗺️

Providing visitor information

Responsible for delivering outstanding customer service at the Khancoban Visitor Centre, ensuring visitors have a positive experience.
🧾

Processing bookings and fees

Handling bookings, collecting and reconciling park entry fees, and managing retail/merchandise sales.
⏰

Working flexible hours

Availability to work weekends, public holidays, and peak periods such as school holidays and long weekends.

Key criteria

💼

Customer service experience

Proven experience providing quality customer service in fast-paced environments.

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💰

Cash handling skills

Demonstrated experience with cash handling and point of sale transactions.

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🖥️

Computer proficiency

Experience using word processing and spreadsheet software effectively.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer service experience
Proven experience providing quality customer service in fast-paced environments.

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Cash handling skills
Demonstrated experience with cash handling and point of sale transactions.

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Computer proficiency
Experience using word processing and spreadsheet software effectively.

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Communication skills
Strong ability to engage and inform diverse audiences clearly.

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Commitment to conservation
Understanding of and commitment to natural and cultural heritage issues.

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