The Instructional Designer position at Ticketmaster is an exciting opportunity to contribute to the evolving education strategy within the APAC region. This job is all about designing, documenting, and delivering impactful learning solutions that empower employees and clients with the knowledge they need to excel in their roles. The Global Education and Training team fosters a collaborative environment where creativity and continuous improvement are encouraged, ensuring that everyone can thrive and grow together.
You'll be responsible for
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Designing learning solutions
Creating and delivering training content that enhances understanding of core processes and Ticketmaster products.🤝
Collaborating with teams
Working with regional leaders and global education peers to align local practices with global standards.🏫
Facilitating training sessions
Conducting internal training to ensure teams understand workflows and operational expectations.Skills you'll need
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Instructional design
Expertise in creating effective learning experiences and materials that engage and educate users.🗣️
Facilitation
Ability to lead training sessions and workshops, ensuring participants grasp complex concepts and processes.🔍
Analytical thinking
Strong capability to analyze information and translate it into clear, audience-appropriate learning materials.View more