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Intake Specialist

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 day agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Intake Specialist job at Kinyara Health is all about being a trusted guide for older Australians and their families as they navigate the Support at Home journey. This role is crucial in helping clients understand their options and take confident steps towards receiving personalised care at home. The team values genuine connections, autonomy, and making a real difference in people's lives.

Meet the team

About the company

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You'll be responsible for

🏡

Conducting in-home consultations

Meeting prospective clients and their families across Melbourne's North and West to discuss their needs.
🛤️

Guiding clients through the care journey

Helping clients understand available services and funding options for their care.
❤️

Building trust and rapport

Ensuring clients feel informed, supported, and in control of their care decisions.

Key criteria

🗣️

Relationship management experience

Proven experience building trust-based relationships with clients.

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📋

Strong communication skills

Demonstrated ability to communicate effectively with clients and families.

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🖥️

CRM system proficiency

Experience using CRM systems for accurate record-keeping.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Relationship management experience
Proven experience building trust-based relationships with clients.

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Strong communication skills
Demonstrated ability to communicate effectively with clients and families.

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CRM system proficiency
Experience using CRM systems for accurate record-keeping.

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Valid Driver Licence
Current Driver Licence with access to a registered vehicle.

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Aged care knowledge
Understanding of aged care and community services sector principles.

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