Internal Sales
About the job
As an Internal Sales team member, you play a vital role in connecting customers with our products, ensuring exceptional service and strong relationships. Your efforts contribute to the thriving business and satisfaction of our customers. The team values collaboration and growth, offering clear pathways for career advancement and a supportive environment.
You'll be responsible for
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Processing customer orders
Processing customer orders via phone and email accurately and efficiently to ensure customer satisfaction.📞
Building customer relationships
Building and maintaining strong customer relationships via phone and email, addressing product, pricing, order, stock, delivery, and account queries.🏢
Supporting branch operations
Assisting with pick packing orders to ensure timely delivery and supporting branch operations to meet goals.Key criteria
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Customer service or sales experience
Demonstrated experience in customer service or sales environments.View
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Verbal and written communication skills
Strong ability to communicate effectively with customers.View
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Intermediate computer literacy
Proficiency in using computers for multitasking and prioritising.View
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