About the job
This job is about driving sales and supporting customers as a vital member of the Internal Sales team. Your efforts will ensure exceptional service and strong customer relationships, contributing to the overall success of the business. The team values collaboration and continuous improvement, creating a supportive environment for personal and professional growth.
You'll be responsible for
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Processing customer orders
Process customer orders via phone and email accurately and efficiently to ensure timely delivery.📞
Building customer relationships
Build and maintain strong customer relationships via phone and email, addressing product, pricing, order, stock, delivery, and account queries.🏢
Supporting branch operations
Support branch operations and collaborate with team members to meet goals and enhance customer satisfaction.Key criteria
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Customer service experience
Demonstrated experience in customer service or sales environments.View
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Intermediate computer literacy
Proven ability to multitask and prioritise workloads effectively.View
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Mechanical aptitude
Knowledge of bearings and power transmission is advantageous.View
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