About the job
This job is about joining a supportive and experienced team to deliver reliable parts, products, and solutions to customers. The impact of this job is significant, as it involves building strong customer relationships and providing responsive technical sales support. The team values collaboration and continuous improvement, creating an environment where everyone can thrive.
You'll be responsible for
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Responding to customer enquiries
Engaging with customers via phone, email, and over the counter to address their needs.🤗
Building relationships
Establishing strong connections with customers to assist with queries regarding products, pricing, and orders.📊
Managing key accounts
Independently servicing and managing key accounts to ensure customer satisfaction.Key criteria
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Customer service experience
Demonstrated experience in providing excellent customer support.View
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Technical product knowledge
Experience with mechanical products, particularly bearings and power transmission.View
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Computer skills
Proven ability to learn and use internal systems effectively.View