Navitas
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International Course Advisor

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The job is about being an International Course Advisor at Navitas, where you'll support international student recruitment across Australia. This position plays a crucial role in guiding students through their educational journey, ensuring they find the right course for their future. The team values collaboration and a student-first approach, creating a welcoming environment for both staff and students.

You'll be responsible for

📞

Connecting with future students

Engaging international student enquiries primarily over the phone, email, and web platforms to support their decision-making journey.
📚

Delivering course guidance

Providing accurate and relevant information on programs, entry requirements, visa implications, and support services.
📊

Pipeline management

Managing a portfolio of prospective students using CRM tools, progressing leads through the enrolment funnel.

Key criteria

📞

Sales or customer service experience

Experience in international education or high-volume enquiry handling.

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🗣️

Strong communication skills

Proven ability to build trust and rapport quickly.

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💻

CRM proficiency

Experience using Salesforce or similar platforms for tracking leads.

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Meet the team

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5 criteria for this job
Sales or customer service experience
Experience in international education or high-volume enquiry handling.

View

Strong communication skills
Proven ability to build trust and rapport quickly.

View

CRM proficiency
Experience using Salesforce or similar platforms for tracking leads.

View

Cultural sensitivity
Understanding of the international student journey and diverse backgrounds.

View

Resilience and drive
Ability to manage multiple priorities with a positive attitude.

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