Mid levelFull-timeHybridMingenew, WA 6522, AustraliaProfessional servicesInformation technologyPosted 5 days ago
About the job
The IT Operations Manager (D365 & Azure) is a pivotal job that ensures the stability and performance of Sodexo’s Microsoft Dynamics 365 and Azure environments. This role is essential for driving operational excellence and fostering a culture of customer focus within the team. Collaboration and communication are key, as the team works together to deliver reliable services and continuously improve platform operations.
You'll be responsible for
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Leading daily operations
Lead the daily operations, monitoring, and maintenance of the D365 and Azure platforms to ensure reliability, availability, and optimal performance.🌟
Championing customer focus
Champion Sodexo’s Service Spirit by fostering a customer-first mindset within the Run function.🔧
Driving continuous improvement
Promote Sodexo’s Spirit of Progress by leading efforts to stabilise and strengthen platform operations.Key criteria
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Experience with Microsoft Dynamics 365 and Azure
Proven experience managing IT operations in D365 and Azure environments.View
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ITIL service management knowledge
Strong understanding of ITIL practices for incident, problem, and change management.View
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Team leadership experience
Experience leading technical teams focused on operational stability and customer service.View
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