Palo Alto Networks
1 interested6 jobs

IT Field Engineer

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 2 hours agoVerified 2 hours ago
Pending fitX of Y criteria met

About the job

Join Palo Alto Networks as an enthusiastic IT Admin/Systems Engineer and be part of a mission-driven team dedicated to protecting our digital way of life. In this foundational job, you will tackle real-world problems while learning from experienced professionals in a collaborative environment. Your contributions will directly impact our infrastructure and help shape the future of cybersecurity.

You'll be responsible for

🔧

Supporting and maintaining IT infrastructure

Perform IT and AV product and service procurement, routine repairs, maintenance, and upgrades to existing systems in accordance with standard operating procedures (SOPs).
📋

Executing guided tasks

Receive detailed instructions on day-to-day maintenance and troubleshooting tasks and work on project tasks with guidance from senior IT & AV engineers.
📝

Providing operational assistance

Deliver first-line IT & AV support and troubleshooting for routine infrastructure issues, documenting symptoms, actions taken, and outcomes with IT ticketing systems.

Key criteria

💻

2-3 years IT support experience

Hands-on experience providing technical support for hardware and software issues.

View

🌐

Fundamental IT knowledge

Understanding of Microsoft Technologies, networking, and virtualization concepts.

View

🖥️

Hands-on experience with Windows and MacOS

Technical support experience with Windows 11, MacOS, and related software.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
    • Contact sales
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on Palo Alto Networks
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
2-3 years IT support experience
Hands-on experience providing technical support for hardware and software issues.

View

Fundamental IT knowledge
Understanding of Microsoft Technologies, networking, and virtualization concepts.

View

Hands-on experience with Windows and MacOS
Technical support experience with Windows 11, MacOS, and related software.

View

AV support experience
Experience maintaining video conference systems and supporting hybrid events.

View

Desire to learn new technologies
Strong interest in expanding knowledge of automation and cloud environments.

View

A meaningful career starts with a match

Get started

Similar jobs

View all
Unisys
Unisys
Technical Field EngineerBrisbane, QLD · Full-time
As a Technical Field Engineer, you will play a crucial role in ensuring that our federal government client’s systems remain secure, reliable, and mission-ready. Your expertise in on-site technical support and strong client engagement will make a significant impact on their operations. The team values collaboration and is dedicated to providing exceptional service to clients.
Unisys
Unisys
Technical Field EngineerWagga Wagga, NSW · Full-time
This job involves installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Ensuring systems operate as designed and are maintained or upgraded per requirements is crucial. Collaboration with technical colleagues is key to delivering timely and effective service, while managing scheduling, administration, and customer communication to ensure satisfaction with service delivery and product functionality.
Unisys
Unisys
Lead Technical Field EngineerAdelaide, SA · Full-time
This job is all about providing exceptional remote support to large, complex clients while leveraging advanced technical skills. Success in this position means resolving critical issues and driving continuous improvement in service delivery. The team thrives on collaboration and innovation, ensuring that every client engagement is handled with care and expertise.
nbn® Australia
nbn® Australia
Field Engineer I Adelaide MetroAdelaide, SA · Full-time
Join the NBN Adelaide Metro Networks team as a Field Engineer and embark on an exciting journey! This job is all about ensuring the quality and performance of the core network while providing high-level field support. The team thrives on collaboration and innovation, making a significant impact on Australia’s digital landscape.