IT Infrastructure and Service Lead
About the job
The Information Technology Infrastructure and Service Lead is a vital position focused on delivering high-quality, customer-focused IT support services across diverse locations. This job is all about leading a high-performing team and driving a proactive service culture, ensuring the reliability and performance of core infrastructure. Collaboration with business stakeholders is key to enhancing service delivery and supporting the organisation's commitment to accessible digital services.
You'll be responsible for
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Leading a team
Leading, coaching, and developing a high-performing team to foster accountability and collaboration.🔍
Enhancing service delivery
Partnering with business stakeholders to understand operational needs and identify opportunities for service enhancement.🖥️
Managing infrastructure
Implementing and maintaining server virtualisation infrastructure to ensure high availability and efficient resource utilisation.Key criteria
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Tertiary qualifications in ICT or relevant experience
Possession of relevant educational background or equivalent experienceView
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Extensive experience in ICT systems administration
Demonstrated capability in planning and managing ICT infrastructureView
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Proven project management experience
Experience managing IT projects, risks, and outcomes effectivelyView
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