Air Liquide Healthcare28 jobs

IT Service Delivery Manager

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 3 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The IT Service Delivery Manager at Air Liquide Australia plays a crucial role in ensuring the delivery of IT services to the country. This position is vital for maintaining strong relationships with local IT vendors and managing contracts effectively. The team thrives on collaboration and is dedicated to fostering a supportive and innovative work environment.

Meet the team

About the company

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You'll be responsible for

🤝

Managing customer relationships

Acting as the primary point of contact for Business Line leaders and leading IT Ops reviews to track service performance.
📄

Overseeing contract management

Managing disputes with local providers and coordinating procurement efforts.
💰

Tracking IT budget

Monitoring actuals and CAPEX consumption, while preparing the local IT budget.

Key criteria

📊

5+ years in IT service delivery

Experience managing IT operations and service delivery effectively.

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💼

Budget management experience

Proven track record in tracking and managing IT budgets.

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🔍

Analytical mindset

Ability to analyze data for performance and trend identification.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
5+ years in IT service delivery
Experience managing IT operations and service delivery effectively.

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Budget management experience
Proven track record in tracking and managing IT budgets.

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Analytical mindset
Ability to analyze data for performance and trend identification.

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Strong communication skills
Effective communication with technical teams and business users.

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Vendor relationship management
Experience building and managing relationships with IT service providers.

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