About the job
The IT & Operations Coordinator plays a vital role in ensuring the smooth day-to-day operation of the company's internal technology environment. By supporting employees with the tools and systems they need, this job contributes significantly to their success and satisfaction. Collaboration with various teams is key, as the Coordinator helps maintain reliable technology services and continuously seeks to improve processes.
You'll be responsible for
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Providing technology support
Providing first-line technical support and monitoring support requests to ensure timely resolutions and a positive employee experience.📦
Managing assets and systems
Maintaining accurate inventories of software applications, licences, subscriptions, and hardware assets while managing software procurement and renewals.🛡️
Supporting security and compliance
Supporting the implementation and maintenance of security controls, policies, and operational processes to ensure compliance.Key criteria
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IT support experience
Demonstrated experience providing technical support for hardware and software.View
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Asset management skills
Experience maintaining accurate inventories of software and hardware assets.View
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Security compliance knowledge
Understanding of security controls and compliance best practices.View
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