Only About Children23 jobs

IT Operations Manager

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 5 months agoVerified 13 hours ago
Pending fitX of Y criteria met

About the job

This job is about leading the IT operations of a dynamic childcare organization, ensuring secure and scalable technology solutions. The impact of this role is significant, as it supports the delivery of high-quality care across multiple sites. The team values collaboration, hands-on leadership, and a commitment to child safety and well-being.

You'll be responsible for

🔧

Leading IT operations

Owning multi-site IT operations, ensuring availability, performance, and reliability while running ITIL practices.
👥

Coaching a high-performing team

Building and coaching a team of five, strengthening SLAs/KPIs and incident response.
🚀

Delivering operational projects

Managing projects like Halo expansion and cloud migrations, ensuring delivery to scope, schedule, and budget.

Key criteria

💼

5+ years in IT operations

Proven experience managing IT operations and support environments.

View

👥

3+ years leading teams

Demonstrated experience in leading and developing small teams.

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🔧

Strong Microsoft stack knowledge

Deep understanding of Microsoft 365, Azure, and Active Directory.

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View more

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5 criteria for this job
5+ years in IT operations
Proven experience managing IT operations and support environments.

View

3+ years leading teams
Demonstrated experience in leading and developing small teams.

View

Strong Microsoft stack knowledge
Deep understanding of Microsoft 365, Azure, and Active Directory.

View

ITIL service management experience
Practical experience driving ITIL practices and managing SLAs.

View

Current Working With Children Check
Commitment to child safety and compliance requirements.

View

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