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IT Operations Specialist

Mid levelSeniorFull-timeOfficeSydney NSW, AustraliaPosted 2 hours agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The IT Operations Specialist job is all about maintaining security and compliance while driving scalability and interoperability across hardware and software systems. This position plays a crucial role in ensuring that IT is a productivity driver rather than a blocker. The team values creativity and operational drive, fostering a collaborative environment where innovative solutions are encouraged.

Meet the team

About the company

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You'll be responsible for

🛠️

Leading helpdesk management

Leading the triage and execution of helpdesk requests, collaborating with the broader team to ensure smooth service delivery.
📦

Managing fleet & asset lifecycle

Managing our global endpoint fleet, ensuring security compliance, and handling the provisioning/de-provisioning of hardware assets.
🔐

Administering cloud & identity

Administering core cloud services and managing robust Identity and Access Management (IAM) across all IT assets.

Key criteria

🔧

Helpdesk management experience

Demonstrated experience managing end-to-end helpdesk operations.

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🌐

SaaS and IAM expertise

Proven experience as a Google Workspace administrator with IAM knowledge.

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💻

Multi-OS endpoint management

Experience managing MacOS and Windows endpoints at scale.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Helpdesk management experience
Demonstrated experience managing end-to-end helpdesk operations.

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SaaS and IAM expertise
Proven experience as a Google Workspace administrator with IAM knowledge.

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Multi-OS endpoint management
Experience managing MacOS and Windows endpoints at scale.

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Global security compliance
Experience maintaining IT environments compliant with global standards.

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Collaborative communication skills
Clear communication skills for partnering with diverse teams.

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