AustralianSuper
Mid levelSeniorFull-timeHybridSydney NSW, AustraliaInformation technologyIT supportPosted 20 hours ago
About the job
Joining ASX means becoming part of a dynamic team that powers Australia's financial markets. This job is crucial in ensuring the effective management of IT Service Management processes, contributing to a fair and dynamic marketplace. The team values collaboration, diversity, and inclusion, creating an environment where everyone can thrive.
You'll be responsible for
⚙️
Managing capacity and availability processes
Overseeing the day-to-day operation of the Capacity and Availability Management process, ensuring it aligns with policies and standards.📅
Collaborating with service owners
Working with Service Owners to produce annual capacity and availability plans for ASX critical business services.💡
Providing consultative support
Offering coaching and support to service owners to drive successful adoption of IT processes and methodologies.What we're looking for
📊
Capacity and availability management experience
Experience developing and maintaining capacity plans for service quality.View fit
🗣️
Strong communication and collaboration skills
Ability to explain capacity and availability from stakeholder perspectives.View fit
📈
Report creation for senior stakeholders
Experience in generating insightful reports for leadership.View fit
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