IT Service Delivery Manager
About the job
As an IT Service Delivery Manager, you will play a crucial role in delivering IT services to the MUFG Retirement Solutions business. This position offers an exciting opportunity to foster relationships, drive continuous improvement, and ensure that technology strategies are effectively executed. The team values collaboration and is committed to creating a dynamic and inclusive work environment.
You'll be responsible for
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Providing IT service delivery services
Delivering high-quality IT services to internal client groups, ensuring their needs are met effectively.📞
Operating as the primary contact for IT services
Acting as the main point of contact for clients, ensuring high levels of satisfaction and service quality.🚀
Driving service delivery excellence
Implementing strong governance and proactive issue management to enhance service delivery.Key criteria
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7-10 years of IT service delivery experience
Demonstrated experience across multiple areas of the SDLC in financial services.View
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Strong customer-centric approach
Ability to build trusted relationships with clients and stakeholders.View
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Proven communication skills
Skilled in tailoring messages for diverse audiences effectively.View
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