About the job
The IT Support Engineer at Amazon plays a vital role in ensuring the smooth operation of IT systems within the logistics environment. This job offers a fantastic opportunity to work with cutting-edge technology while being part of a supportive team that values mentorship and career growth. Flexibility is key, as the team operates around the clock, and everyone is encouraged to learn and develop their skills at their own pace.
You'll be responsible for
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Providing technical support
Offering first level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines.📦
Managing IT equipment
Allocating and maintaining IT equipment, managing multiple customer requests simultaneously.🔍
Troubleshooting IT equipment
Troubleshooting IT related equipment, such as PCs, wireless handheld devices, thin clients, printers and other end user devices.Key criteria
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1+ years of IT support experience
Experience supporting Windows, Mac, or Linux operating systems.View
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Troubleshooting skills
Proven ability to troubleshoot PCs, printers, and handheld devices.View
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Networking concepts knowledge
Understanding of DNS, DHCP, TCP/IP, and related protocols.View
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