IT Systems Support Technician
About the job
Join Kieser as an IT Systems Support Technician and make a real difference! This job offers an incredible opportunity to empower people to live healthier lives while providing essential IT support across the Kieser Australia network. The team thrives on collaboration and innovation, ensuring that everyone feels valued and included in their mission to shape the future of health in Australia.
You'll be responsible for
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Providing technical support
Providing first and second-level technical support for M365, Logic / Logic+, Kieser Konnect, and other IT systems.📋
Managing support tickets
Managing and resolving support tickets efficiently while maintaining clear documentation.🔍
Monitoring system performance
Monitoring system performance, identifying issues early, and carrying out routine maintenance and updates.Key criteria
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IT support experience (1+ years)
Demonstrated experience in a helpdesk or technical support environment.View
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Diploma or higher in IT
Possession of a relevant qualification in Information Technology.View
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Troubleshooting skills
Ability to diagnose and resolve IT issues effectively.View
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