IT Systems Support Technician
About the job
Join Kieser as an IT Systems Support Technician and make a meaningful impact in the health sector. This job offers an exciting opportunity to support team members with IT systems while collaborating closely with the development team. Enjoy a flexible hybrid working arrangement and be part of a team that values innovation and long-term outcomes.
You'll be responsible for
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Providing technical support
Delivering first and second-level technical support for M365 and other IT systems, ensuring smooth operations across the network.📩
Managing support tickets
Efficiently managing and resolving support tickets while maintaining clear documentation for future reference.⚙️
Monitoring system performance
Monitoring system performance to identify issues early and carry out routine maintenance and updates.Key criteria
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IT qualification
Diploma or higher in IT for foundational knowledge.View
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1+ years IT support experience
Experience in helpdesk or technical support environments.View
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Troubleshooting skills
Ability to diagnose and resolve IT issues effectively.View
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