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Junior Desktop Engineers - Entry Level

JuniorFull-timeOfficeBrisbane QLD, AustraliaSydney NSW, AustraliaMelbourne VIC, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Junior Desktop Engineer job is an exciting opportunity for entry-level professionals in Sydney, Melbourne, and Brisbane. This role focuses on providing in-person TechBar support to end users, troubleshooting device and application issues to ensure a seamless workplace technology experience. The team values collaboration and is committed to maintaining high customer satisfaction through timely resolutions.

Meet the team

About the company

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You'll be responsible for

🖥️

Providing walk-up TechBar support

Offering assistance for hardware, software, and access issues to ensure users have the support they need.
🔧

Troubleshooting device issues

Resolving problems with Windows and Mac devices to keep technology running smoothly.
📦

Supporting device setup and onboarding

Assisting with the setup of new devices and onboarding processes to enhance user experience.

Key criteria

💻

Desktop support experience

1+ years in Desktop Support roles, ensuring user satisfaction.

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🖥️

Windows troubleshooting skills

Proven experience troubleshooting Windows 10 and 11 issues.

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🍏

Basic MacOS knowledge

Familiarity with basic MacOS troubleshooting techniques.

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A meaningful career starts with a match

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5 criteria for this job
Desktop support experience
1+ years in Desktop Support roles, ensuring user satisfaction.

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Windows troubleshooting skills
Proven experience troubleshooting Windows 10 and 11 issues.

View

Basic MacOS knowledge
Familiarity with basic MacOS troubleshooting techniques.

View

Active Directory management
Experience managing users in Active Directory environments.

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Microsoft 365 familiarity
Understanding of Microsoft 365 tools like Teams and Outlook.

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