Accenture27 followers197 jobs

Junior Desktop Engineers - Entry Level

JuniorFull-timeOfficeBrisbane QLD, AustraliaSydney NSW, AustraliaMelbourne VIC, AustraliaPosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Junior Desktop Engineer job is an exciting opportunity for entry-level professionals in Sydney, Melbourne, and Brisbane. This role focuses on providing in-person TechBar support to end users, troubleshooting device and application issues to ensure a seamless workplace technology experience. The team values collaboration and is committed to maintaining high customer satisfaction through timely resolutions.

Meet the team

About the company

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You'll be responsible for

🖥️

Providing walk-up TechBar support

Offering assistance for hardware, software, and access issues to ensure users have the support they need.
🔧

Troubleshooting device issues

Resolving problems with Windows and Mac devices to keep technology running smoothly.
📦

Supporting device setup and onboarding

Assisting with the setup of new devices and onboarding processes to enhance user experience.

Key criteria

💻

Desktop support experience

1+ years in Desktop Support roles, ensuring user satisfaction.

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🖥️

Windows troubleshooting skills

Proven experience troubleshooting Windows 10 and 11 issues.

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🍏

Basic MacOS knowledge

Familiarity with basic MacOS troubleshooting techniques.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Desktop support experience
1+ years in Desktop Support roles, ensuring user satisfaction.

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Windows troubleshooting skills
Proven experience troubleshooting Windows 10 and 11 issues.

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Basic MacOS knowledge
Familiarity with basic MacOS troubleshooting techniques.

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Active Directory management
Experience managing users in Active Directory environments.

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Microsoft 365 familiarity
Understanding of Microsoft 365 tools like Teams and Outlook.

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