About the job
The Knowledge Management Advisor job is all about establishing and embedding a robust knowledge management framework across Parks & Resorts operations on a part-time basis. This newly created job is crucial for driving consistency, reducing operational risk, and enhancing frontline capability across all resort locations. The team thrives on collaboration and is dedicated to ensuring that everyone has access to accurate and high-quality information to deliver exceptional member experiences.
You'll be responsible for
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Developing and implementing knowledge management framework
Develop, implement, and continuously improve the Knowledge Management framework across Parks & Resorts.đ
Creating and maintaining knowledge articles
Create, review, and maintain knowledge articles, ensuring accuracy, relevance, and quality.â
Conducting audits and quality checks
Conduct regular audits and quality assurance checks of knowledge content.Key criteria
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Knowledge management experience
Demonstrated experience in knowledge management or content management roles.View
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Attention to detail
Proven commitment to quality assurance and accuracy in content.View
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Written communication skills
Ability to simplify complex information for diverse audiences.View
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