About the job
The Field Engineer job is all about ensuring that computer-related products are installed, maintained, and serviced effectively. This role plays a crucial part in providing top-notch support to end users, ensuring their productivity and satisfaction. Collaboration with other service partners and a commitment to professionalism are key aspects of how the team operates.
You'll be responsible for
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Installing and maintaining equipment
Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products.🛠️
Providing Level 2 and Level 3 support
Deliver remote and on-site support for incidents and service requests that cannot be resolved by the Service Desk.💬
Advising end users
Provide advice and assistance to end users regarding productivity and service desk equipment.Key criteria
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NV1 Security Clearance
Possession of NV1 Security Clearance is essential for access.View
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Time management skills
Ability to effectively manage time and prioritize tasks.View
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IT support services experience
Demonstrated experience delivering IT support services with KPIs.View
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