Lead CRM Stream
About the job
The job is about leading the CRM stream within the CX Transformation Program at The Perth Mint. This opportunity is crucial for managing the delivery of the CRM solution, ensuring it aligns with data governance and security standards while fostering collaboration and communication within the team. The team values diversity and inclusion, providing a supportive environment where everyone can thrive and grow together.
You'll be responsible for
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Managing the delivery of the CRM solution
Responsible for successfully managing the delivery of the CRM solution within the CX Transformation Program.🔄
Leading the phased rollout of the CRM solution
Lead the phased rollout of the CRM solution, encompassing planning, requirements gathering, design, development, documentation, testing, deployment, and transition to support.🔍
Monitoring resource availability and prioritisation
Monitor resource availability, prioritisation and allocation to maintain the milestone deliverables of the new CRM solution.Key criteria
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Bachelor's degree in relevant field
Possession of a degree in IT, business, or related discipline.View
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Project management experience
Demonstrated experience managing projects, preferably with qualifications.View
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CRM solution implementation experience
Proven experience delivering CRM solutions in previous roles.View
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