University of New South Wales5 followers29 jobs

Lead Solution Architect - ServiceNow - Business Optimisation Strategy (BOS)

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

The Lead Solution Architect position at UNSW is a fantastic opportunity to shape the future digital employee experience through innovative solutions. This role is crucial in modernising enterprise platforms and transforming service delivery across HR, Finance, and IT. The team thrives on collaboration and values a culture of excellence, making it an exciting place to contribute to meaningful change.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📐

Defining architecture

Defining and governing target-state architecture, integration patterns, security frameworks, data models, and AI enablement strategies.
🚀

Driving design

Driving the design and delivery of Enterprise Service Management (ESM) capabilities leveraging ServiceNow platform best practices.
🛡️

Leading governance

Leading architectural governance across implementation partners, technical teams, and program delivery streams.

Key criteria

🛠️

ServiceNow solution architecture experience

Proven experience as a Lead or Senior ServiceNow Solution Architect.

View

🤖

AI-enabled ServiceNow capabilities

Experience designing or implementing AI features like Virtual Agent.

View

🔄

Data migration expertise

Strong experience with data mapping, transformation, and validation.

View

View more

A meaningful career starts with a match

Apply on University of New South Wales
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
ServiceNow solution architecture experience
Proven experience as a Lead or Senior ServiceNow Solution Architect.

View

AI-enabled ServiceNow capabilities
Experience designing or implementing AI features like Virtual Agent.

View

Data migration expertise
Strong experience with data mapping, transformation, and validation.

View

Integration architecture skills
Solid skills in REST/SOAP, LDAP/SSO, and message queuing.

View

Relevant certifications
Possession of ServiceNow certifications like CSA, CIS, or CTA.

View

Similar jobs

View all
NCS Group Australia
NCS Group Australia
PEGA Lead Business Architect - ContractSydney, NSW · Full-time
The Lead Business Architect (Pega) position at NCS Australia is an exciting opportunity to drive business architecture and shape end-to-end case management solutions. This job plays a crucial role in aligning business objectives with Pega-based implementations, ensuring impactful outcomes for clients and communities. The team thrives on innovation, collaboration, and a commitment to creating a better tomorrow together.
NCS Group Australia
NCS Group Australia
PEGA Lead Business Architect - ContractBrisbane, QLD · Full-time
The Lead Business Architect (Pega) position at NCS Australia is an exciting opportunity to drive business architecture and shape innovative case management solutions. This job plays a crucial role in aligning business objectives with Pega implementations, ensuring that the team delivers impactful results. Collaboration and a commitment to quality are at the heart of how the team works, making it a great fit for those looking to make a difference.
NCS Group Australia
NCS Group Australia
PEGA Lead Business Architect - ContractAdelaide, SA · Full-time
The Lead Business Architect (Pega) position at NCS Australia is an exciting opportunity to drive business architecture and shape end-to-end case management solutions. This job plays a crucial role in ensuring alignment between business objectives and Pega-based implementations, making a meaningful impact on the organisation's success. The team thrives on collaboration, innovation, and a shared commitment to creating a better tomorrow.
NCS Group Australia
NCS Group Australia
PEGA Lead Business Architect - ContractMelbourne, VIC · Full-time
The Lead Business Architect (Pega) job at NCS Australia is an exciting opportunity to drive business architecture and shape innovative case management solutions. This position plays a crucial role in aligning business objectives with Pega-based implementations, ensuring impactful outcomes for clients and communities. The team thrives on collaboration, creativity, and a shared commitment to making tomorrow better together.