Service Stream2 followers105 jobs

Lead Works Coordinator

Mid levelFull-timeOfficeCoburg VIC 3058, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

An exciting opportunity awaits as a Lead Works Coordinator at Service Stream in Coburg, VIC. This job plays a crucial role in leading a team to ensure efficient scheduling and resource management, directly impacting the success of the Civil Maintenance team. Collaboration and communication are key, as the team thrives on supporting each other to achieve outstanding results.

You'll be responsible for

👨‍🏫

Leading the team

Providing leadership and oversight of call-taking, dispatching, and resources in consultation with discipline Supervisors during business hours.
🚨

Coordinating emergency calls

Overseeing the coordination of emergency calls, ensuring rapid assessment, escalation, and deployment of resources to meet response time requirements.
📋

Managing job processes

Managing end-to-end job management through a specialised systems environment, ensuring job closure and accuracy.

Key criteria

📅

Job management experience

Proven experience managing end-to-end job processes.

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📞

Dispatch coordination skills

Demonstrated skills in coordinating dispatch and resource allocation.

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🔧

Asset management software knowledge

Experience with Asset Management Software, preferably Maximo.

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5 criteria for this job
Job management experience
Proven experience managing end-to-end job processes.

View

Dispatch coordination skills
Demonstrated skills in coordinating dispatch and resource allocation.

View

Asset management software knowledge
Experience with Asset Management Software, preferably Maximo.

View

Data analysis capabilities
Ability to review and analyze productivity monitoring records.

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Customer service excellence
Proven track record of providing exceptional customer service.

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