Leader Compliance Systems & Accreditation Programs
Mid levelSeniorFull-timeHybridNew South Wales, AustraliaProfessional servicesPeople and culturePosted 1 week ago
About the job
As the Leader of Compliance Systems & Accreditation Programs, you will embark on an exciting journey leading a dedicated team that provides essential support to regulated businesses and stakeholders. Your role is crucial in ensuring high-quality service delivery, fostering strong relationships, and continuously improving compliance systems. The team thrives on collaboration, professionalism, and a commitment to customer-focused service.
You'll be responsible for
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Leading a customer-facing service delivery team
You’ll lead a team that supports regulated businesses, certifiers and stakeholders by providing timely, high-quality advice and efficient program administration.🔍
Overseeing compliance systems and accreditation programs
You’ll oversee the day-to-day delivery and continual improvement of compliance systems and accreditation programs, using data, trends and feedback to strengthen regulatory practice.🏆
Guiding the team to deliver quality outcomes
In a high-volume environment with competing priorities, you’ll guide your team to deliver quality outcomes and manage sensitive or complex matters.Key criteria
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Proven people leadership capability
Experience coaching and managing a service delivery team effectively.View
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Strong customer service mindset
Demonstrated ability to design processes around customer needs.View
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Sound regulatory/program expertise
Proven knowledge of legislation and policy application.View
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