NSW Department of Customer Service
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Licensing Administrative Assistant

JuniorFull-timeHybridAustraliaPosted 1 week agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

The Licensing Officer position at NSW Fair Trading is all about delivering exceptional customer service while working within a regulatory framework. This job plays a vital role in ensuring safe marketplaces for goods and services in NSW, contributing to the overall mission of the organisation. The team thrives on collaboration, positivity, and a shared commitment to making a meaningful impact in the community.

You'll be responsible for

📞

Responding to customer enquiries

Providing clear and accurate information to customers regarding their queries.
📧

Managing a shared inbox

Triaging and responding to emails to ensure timely communication.
📝

Supporting licence applications

Assisting the team with processing and managing Motor Vehicle Tradesperson Certificate applications and amendments.

Key criteria

📞

Customer service experience

Demonstrated experience providing clear and accurate customer support.

View

🗂️

Administrative skills

Proven background in managing high-volume administrative tasks.

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🔍

Attention to detail

Experience ensuring accuracy in data entry and documentation.

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3 criteria for this job
Customer service experience
Demonstrated experience providing clear and accurate customer support.

View

Administrative skills
Proven background in managing high-volume administrative tasks.

View

Attention to detail
Experience ensuring accuracy in data entry and documentation.

View

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