Lifecycle Marketing Specialist - Regulatory & Operational
About the job
The Lifecycle Marketing Specialist plays a vital role in delivering clear and accurate communications to both business and residential customers in the energy sector. By transforming complex information into simple messages, this job helps guide customers through important lifecycle moments. The team thrives on collaboration and innovation, embracing a hybrid working environment to support a significant transformation in the energy market.
You'll be responsible for
đ§
Supporting operational communications
Support the execution of operational and mandatory communications across email, DM, SMS, app, and web, ensuring accuracy, timeliness, and compliance.đ
Translating complex information
Translate complex regulatory and operational content into clear, simple, customer-friendly messaging.đ¤
Collaborating with teams
Collaborate with cross-functional teams and onsite copywriters to manage timelines, approvals, and smooth campaign delivery.Key criteria
đ
Lifecycle marketing experience
Experience in lifecycle marketing focused on customer communications.View
đ
Regulatory knowledge
Proven knowledge of compliance and regulatory obligations.View
âď¸
Simplifying complex information
Ability to translate complex content into clear messaging.View
View more
