St John of God Health Care7 followers375 jobs

Managed Services Technical Manager

Mid levelSeniorFull-timeHybridPerth WA, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Managed Services Technical Manager at St John of God Health Care plays a crucial role in providing technical and commercial leadership over outsourced network managed services. This position is essential for ensuring that technology services are resilient, secure, and fit for purpose, ultimately supporting healthcare delivery that positively impacts the community. The team values collaboration and is dedicated to fostering a supportive environment where everyone can thrive.

You'll be responsible for

🛠️

Providing technical leadership

Offering technical and commercial leadership over outsourced network managed services and critical technology providers.
📈

Monitoring vendor performance

Owning network SLAs/KPIs and monitoring vendor performance to enforce corrective action plans and verify remediation.
💼

Managing budgets

Developing and managing annual capital and operational budgets to maintain, upgrade, and replace key systems and databases.

Key criteria

🔧

Technical management experience

Proven experience managing technology operations in complex environments.

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📊

Vendor management skills

Demonstrated ability to oversee third-party service providers effectively.

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📈

Contractual oversight expertise

Experience reviewing and enforcing SLAs and SOWs from a technical perspective.

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Meet the team

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4 criteria for this job
Technical management experience
Proven experience managing technology operations in complex environments.

View

Vendor management skills
Demonstrated ability to oversee third-party service providers effectively.

View

Contractual oversight expertise
Experience reviewing and enforcing SLAs and SOWs from a technical perspective.

View

Cloud and infrastructure knowledge
Strong background in managing cloud and infrastructure services.

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