NSW Department of Communities and Justice10 followers74 jobs

Manager Accessibility and UX

Mid levelFull-timeHybridParramatta NSW 2150, AustraliaPosted 2 weeks agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

The Manager Product Design and Delivery job is all about shaping the future of digital services that truly matter. By leading a multidisciplinary team, you will drive digital excellence and innovation, ensuring that services are accessible and customer-centred. The team thrives on collaboration and creativity, making a real difference in how communities and partner organisations access vital information and services.

You'll be responsible for

🚀

Leading design and delivery

Lead the design and delivery of end-to-end digital products and services that improve customer outcomes and deliver business value.
📈

Setting strategic direction

Setting the strategic direction for product design, accessibility and digital experience across DCJ’s digital channels.
♿

Championing accessibility

Championing accessibility, customer-centred design and evidence-based decision-making across digital services.

Key criteria

🎨

Experience leading multidisciplinary teams

Proven experience managing diverse digital design teams for impactful outcomes.

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🧩

Human-centred design expertise

Strong expertise in user experience and accessibility, including WCAG standards.

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📊

Data-driven decision-making

Experience using customer insights and analytics to enhance service delivery.

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Meet the team

About the company

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4 criteria for this job
Experience leading multidisciplinary teams
Proven experience managing diverse digital design teams for impactful outcomes.

View

Human-centred design expertise
Strong expertise in user experience and accessibility, including WCAG standards.

View

Data-driven decision-making
Experience using customer insights and analytics to enhance service delivery.

View

Organisational and planning skills
Demonstrated ability to manage competing demands and optimise team performance.

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