Manager - Digital Channels
About the job
As the Manager - Digital Channels, you will play a pivotal role in leading the operational performance and optimisation of RSL Queensland's digital ecosystem. This position is crucial in ensuring that all digital channels are accessible, secure, and aligned with the organisation's mission to support veterans and their families. The team thrives in a collaborative and empowering environment, where innovation and a shared purpose drive their work.
You'll be responsible for
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Leading operational management
Overseeing the performance and optimisation of all external digital channels to ensure effectiveness and alignment with brand strategy.✨
Enhancing user experience
Implementing ongoing improvements to boost user engagement and performance across digital platforms.📉
Monitoring analytics
Tracking channel analytics and insights to guide strategic decisions and improve digital offerings.Key criteria
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Tertiary qualification in digital or related field
Possession of relevant educational background for strategic insight.View
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7+ years managing digital channels
Extensive experience in overseeing digital platforms in complex settings.View
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3+ years leading a team
Proven leadership skills to guide and inspire a digital team.View
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