Manager Education & Awareness
About the job
This job is about making a meaningful contribution to the community through customer advocacy and public education initiatives. By leading the development of strategies that enhance understanding of toll road services, you will play a vital role in building trust and transparency in the tolling system. The team values collaboration and is dedicated to delivering improved customer outcomes in a supportive and inclusive environment.
You'll be responsible for
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Delivering customer advocacy
Working as part of a team to strengthen understanding of toll road services and build confidence in the tolling system.📈
Leading education strategies
Developing and delivering customer education and awareness strategies to create accessible public-facing materials.🔍
Improving transparency and engagement
Shaping new approaches to public education and engagement in a regulated toll road environment.Key criteria
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Stakeholder engagement expertise
Demonstrated experience engaging diverse stakeholders in complex environments.View
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Public education and communication skills
Proven ability to translate complex information into clear messages.View
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Tertiary qualifications or equivalent experience
Relevant educational background or professional experience in the field.View
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