Queensland Government13 followers345 jobs

Manager

Mid levelFull-timeOfficeGold Coast, QLD, AustraliaAdministrationPeople and culturePosted 3 days ago
View your fit0 of 9 criteria met

About the job

This job is about leading and managing the front of house service delivery at the Gold Coast Performance Centre, a key venue in the fitness industry. The Sports Operations Manager plays a vital role in ensuring quality and safe experiences for guests and members while overseeing the management and planning of fitness facilities and programs. The team thrives on collaboration, inclusivity, and a commitment to enriching the Queensland way of life through sport and active recreation.

You'll be responsible for

🏋️‍♂️

Leading and managing the front of house service delivery team

Ensure the delivery of quality and safe experiences at the venue.
🌟

Developing client service standards

Position the Precinct as an exemplar sport and active recreation facility.
📋

Implementing policies and procedures

Ensure effective operation of the venue and compliance with health and safety legislation.

Skills you'll need

👥

Leadership

Ability to lead and inspire a team to deliver exceptional service and experiences.
🤝

Client service management

Expertise in developing and maintaining strong relationships with clients and stakeholders.
💰

Financial management

Skill in overseeing financial aspects of venue operations to ensure sustainability.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Venue management experience
Demonstrated experience managing venue operations and service delivery.

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Financial management skills
Proven background in managing budgets and financial performance.

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Workplace health and safety compliance
Experience ensuring compliance with health and safety regulations.

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Client service and relationship management
Strong skills in developing client service standards and stakeholder relationships.

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Marketing and promotion strategy development
Experience contributing to marketing strategies for venue promotion.

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