The Group Accommodation Manager at Gold Coast Performance Centre is an exciting opportunity for an experienced manager of venue services within the Sport and Recreation sector. This job plays a vital role in managing facility bookings and front of house service delivery functions, ensuring quality and safe experiences for guests. The team values a positive work environment that is safe, healthy, diverse, respectful, and inclusive, making it a great fit for those passionate about enriching the Queensland way of life through sport and active recreation.
You'll be responsible for
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Leading and managing bookings and service delivery team
Lead and manage the bookings and front of house service delivery team to ensure the delivery of quality and safe experiences at the venue.🤝
Developing client service standards
Develop and ensure appropriate standards of client service and relationship management to position the Precinct as an exemplar sport and active recreation accommodation facility.📋
Implementing policies and procedures
Lead the implementation of policies and procedures for the effective operation of the venue.Skills you'll need
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Leadership
Demonstrated ability to lead and manage teams effectively, ensuring high standards of service delivery.🌟
Client service management
Strong skills in developing and maintaining client relationships to enhance service delivery.🎉
Event management
Experience in planning and executing events, ensuring compliance with safety and operational standards.View more