The Manager Operational Resilience job is all about bringing operational excellence and governance expertise to the forefront. This position plays a crucial role in maintaining a customer-first approach, driving change, and ensuring compliance within the organization. The team thrives on collaboration and innovation, fostering a culture where everyone is valued and empowered to contribute to a customer-centric environment.
You'll be responsible for
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Maintaining operational resilience health
Maintain enterprise visibility of operational resilience health, including dashboards, critical operations reporting, and escalation of emerging issues.📋
Coordinating governance activities
Coordinate and oversee core CPS230 governance and compliance activities, ensuring timely delivery of reporting and regulatory requirements.🌐
Leading cross-functional engagement
Lead cross-functional engagement with risk, compliance, internal audit, external audit, and regulatory teams to ensure alignment and effectiveness.